Portal
Welcome Customers!
Thank you for being a valued member of the Arnaldo’s Banquet Center family! Get ready to experience the warmth of personalized service as we treat you like one of our own.
Utilize this portal as your go-to tool for accessing information, forms, and account actions needed throughout the process of booking, customizing, and ensuring the success of your event.
IMPORTANT: To perform most of the available actions, you must log in to your Arnaldo’s Planning Pod account. If you haven’t already received your login/password, please call us at 734-282-2198.
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Availablity >
FAQ >
FAQ
Frequently Asked Questions
HIdden
How much are your services and what is included?
Our pricing is determined by guest count, food service type, and the menu items selected. Enjoy the flexibility to craft a custom menu by choosing from our plated, family-style, buffet, or food station service options. GO TO MENUS >
Optional Add-Ons Include:
- Hors d'Oeuvres: Priced per person
- Bar Service: Priced per person
- Wedding Ceremonies: $1000-$1,750 based on guest count and room selection
- Rental of Decor Items: Availability and fees vary
All Packages Include:
- 6 Hour Hall Rental (room selected based on number of guests and availability)
- Linen Napkins & Tablecloths in Chosen Color
- Custom Color Lighting
- Set-Up & Clean-Up Services
- Professional Bartenders
- Ice, Appropriate Glasses with Condiments.
- Beer, Soft Drinks, and Juices
- Wedding Cake Cutting & Wrapping
- Access to Pergola, Grand Staircase & Lighted Water Wall for Photos
Plated, Family-Style & Buffet Also Includes:
- Salad Options
- Gourmet Coffee & Tea Stations
- Bread/Rolls & Butter
Ballroom One Also Includes:
- Flat Screens to Share Photos & Videos with Guests
What is the capacity for each hall/ballroom?
- Full Ballroom: For grand affairs, the full ballroom caters to a maximum of 450 guests, with a minimum threshold set at 251. DETAILS >
- Ballroom One: With a maximum capacity of 250, it is ideal for larger gatherings. The minimum numbers vary for each day—160 on Fridays, 180 on Saturdays, and 140 on Sundays. DETAILS >
- Ballroom Two: Designed for more intimate events, it accommodates up to 140 guests, with a minimum requirement of 70. DETAILS >
Can we bring our own food, and are there restrictions?
Only bakery cakes allowed. We kindly request that no other consumable items be brought into the facility.
Are there restrictions on decorations or entertainment?
While we encourage creative expression, we ask that no items be attached to walls, mirrors, ceilings, floors, lights, doors, or fixtures by any means. Confetti, beads, gems, glitter, rice, seeds, silly string, or similar products smaller than two inches are not permitted. For ambiance, candles are allowed within secured enclosures, though taper candles are an exception.
Is there parking available for guests?
Yes, convenience is key! Ample parking surrounds our facility to ensure a stress-free arrival and departure experience for all guests.
What is the cancellation policy?
We understand that plans may change. In the event of a cancellation or change of function date, the lessee assumes the risk of forfeiting deposits and non-refundable payments unless we can host a comparable event.
Can we tour the facility before booking?
Absolutely! We invite you to explore our venue, allowing you to envision your event within our welcoming spaces. REQUEST A TOUR >
Is there a preferred vendor list for services like DJs or photography?
To simplify your planning process, we maintain a preferred vendor list. Feel free to CONTACT US to obtain our list of trusted service providers.
Do you provide event planning assistance?
Indeed, we are here to support you every step of the way. Our dedicated staff is ready to assist with all your planning needs, ensuring a seamless and enjoyable experience.
What audiovisual equipment is available?
For your convenience, we have a screen available to enhance your audiovisual requirements.
Is the venue wheelchair accessible?
Yes, inclusivity is paramount. Our venue is wheelchair accessible to ensure all guests can comfortably partake in the festivities.
What are the payment terms and schedule?
To accommodate your financial planning, we require an initial deposit upon signing the contract, with the option to pay the full deposit if preferred. The second half of the deposit is due two months later, and the final payment isn't required until one week before the scheduled event. Clients are welcome to make payments along the way for added flexibility.
Are there specific time restrictions for events?
Evening events are allocated a generous 6-hour timeframe, with varying latest departure times—12:30 am on Fridays, 12 am on Saturdays, and 11 pm on Sundays. For daytime events like showers, a 4-hour timeframe is designated, with events concluding by 4 pm on Saturdays and 5 pm on Sundays. Our scheduling is designed to ensure your event is not only memorable but also adheres to your preferred timeline.